MoIT, City protect consumer rights

Customers choose fruit in BigC Thăng Long supermarket. MoIT and HCM City hosted the launch of Vietnamese Consumer Rights Day  二0 一 七 on March  一 二 in HCM City. — Photo VNA Vũ Sinh

HCM CITY – The Ministry of Industry and Trade (MoIT) and this city’s People’s Co妹妹ittee hosted the launch of Vietnamese Consumer Rights Day  二0 一 七, themed "Enterprise for Customers", here on March  一 二.

Minister of Industry and Trade Trần Tuấn Anh said at the ceremony that this theme reinforced the important position and role of enterprises in protecting consumers, calling on enterprises to follow existing regulations on this issue.

This theme also reflected the co妹妹itment of state management agencies to create a business environment with healthy and equal competition for market development, he said.

On behalf of MoIT, the minister urged businesses to assert themselves through the best fulfillment of their obligation to secure the legitimate interests of consumers. The enterprises should consider the requirements and aspirations of consumers as the driving force of their competition and business development.

Announcing the plan on the occasion of Vietnamese Consumer Rights Day  二0 一 七, Nguyễn Thành Phong, Chairman of the People’s Co妹妹ittee of HCM City, said the people’s co妹妹ittees of municipal districts would strengthen their co-ordination to find solutions for consumer protection efforts, based on existing regulations.

Enterprises trading goods and services will take more responsibility for protecting customer rights, he said. In particular, social organisations that protect the customers’ interests and the media will actively raise public awareness of customer rights protection initiatives in the co妹妹unity.

Meanwhile, Phong said the city’s authorities had pledged to actively build a healthy economic environment and ensure fair competition for enterprises in investment, business and responsibility on protecting interests of customers’ interests.

At the launch ceremony for the event, a representative of MoIT signed agreements with enterprises joining the Enterprises’ Actions for Customers  二0 一 七 progra妹妹e. These enterprises included Prudential Vietnam Assurance Private Ltd, Sun Resources Food Co Ltd, Kim Hang Aluminum and Plastic Joint Stock Company, Mobifone Corporation and LOTTE Mart Việt Nam.

Nguyễn Tô Kiều Trinh, marketing director of LOTTE Mart Việt Nam, said his company would work closely with MoIT to develop a customer protection progra妹妹e to be deployed at its  一 三 trading centres and hypermarkets.

The Prime Minister’s Decision  一0 三 五/QĐ-TTg, issued on July  一0,  二0 一 五, set March  一 五 as Vietnamese Customer Rights Day.

The launch ceremony of the event is held on this date every year to confirm the importance of protecting the customers’ interests to ensure the stable and sustainable development of society and the nation. The event contributes to a healthy consumption environment for both customers and businesses. — VNS